Frequently asked questions
- 01
Yes! You just need to message us to work out the details
- 02
We make our products with ingredients sourced from suppliers who sell organic and vegan products. All products are made in a safe area within our home which is sanitized and cleaned with disinfectants.
- 03
No, we are not medical specialists and do not claim that our products can heal any pre-existing conditions.
- 04
NO! Although we make all our products from natural ingredients we do include preservaties and other additives to preserve it when we send it out to customers. Please kindly reach out for emergency if consumed.
- 05
When you order wholesale from us, you have the preference to choose whether or not you would like us to label them. Although, we charge a little bit extra to cater for the labels and our designer's fee.
- 06
In order for us to design the best label. We would need you to provide us with company name, company colors, and style.
- 07
No, we do not accept returns or replacements because all orders are cleaned, and packaged nicely with no damage.
- 08
Please kindly contact the carrier (USPS) as they are are liable for damages made to the package.